Private In-Home Technology Concierge • Palm Beach & Coastal South Florida
Direct Line: (561) 527-1069
✦ Private Technology Concierge • Palm Beach, Broward & Coastal Miami-Dade

Dignified, Patient Technology Guidance in the Comfort of Your Home.

Bespoke Apple support, password safety, and Wi-Fi reliability for South Florida’s premier private residences. Unhurried, discreet, and conducted entirely at your pace.

Private Line: (561) 527-1069 Call (561) 527-1069 Reserve In-Home Visit
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Jay — Senior Tech Concierge

Jay • Senior Concierge

Dedicated South Florida Specialist

"I sit down with you at your kitchen table, fix the issue at your pace, and write down simple notes so you always feel confident."

🛡️ State Vetted • Biometric LiveScan Cleared
🛡️ State-Screened • Level 2 FDLE & FBI Cleared
✓ Absolute Discretion • Strict Privacy Protocol
✓ Upfront Rates • $90/hr with No Hidden Fees
Single Specialist Continuity Always Jay on every in-home visit
Apple Ecosystem Mastery iPhone, iPad, Mac, TV & iCloud
In-Home Convenience No hauling cords or mall parking
Transparent Billing $90/hr with 1-hour minimum
The Concierge Difference

Why South Florida Chooses Florida Tech Guide

Dedicated, relationship-based technology guidance delivered with unhurried dignity in your own home.

Single-Point Accountability

You work directly with Jay every time. No unfamiliar technicians, no rotating staff, and no having to re-explain your devices or home setup.

Plain-English Translation

Zero technical jargon. We explain solutions in clear, everyday language and leave personalized large-print reference notes so you always feel in control.

Estate Privacy & Scam Defense

Your logins, family photos, and personal correspondence remain completely confidential. We also remove suspicious popups and safeguard your accounts against phishing fraud.

Solved at Your Kitchen Table

Never disconnect heavy desktop computers or wait at busy retail store counters. We resolve every issue directly on your home Wi-Fi, television, and printer.

Jay — South Florida Tech Concierge
Dedicated Local Specialist
State Vetted • Level 2 Cleared
Principal Specialist

Meet Jay — Your Private Technology Concierge

"Personal technology should simplify your day, connect you seamlessly with family, and give you peace of mind. When passwords stop working or updates cause confusion, you deserve patient, one-on-one resolution in your own home."

With extensive experience in Apple diagnostic environments, network configuration, and credential security, Jay founded Florida Tech Guide to deliver an unhurried, white-glove alternative to impersonal retail repair counters.

From migrating to a new iPhone or iPad to securing home Wi-Fi and organizing decades of family photos, every visit is conducted with consummate patience, clear plain-English explanation, and complete privacy.

✓ Apple Ecosystem Mastery: iPhone, iPad, Mac, Apple Watch & iCloud synchronization.
✓ State & FBI Cleared: Verified clean background check via Florida Level 2 LiveScan (FDLE & FBI).
✓ Personalized Reference Folios: Every appointment concludes with clear, large-print written notes.
Private Client Trust Standard

Total Peace of Mind in Your Home

Jay holds active Florida Level 2 LiveScan fingerprint clearance through the FDLE and FBI—the rigorous standard required for state healthcare and education trustees. Combined with strict NDA protocols, your home, accounts, and personal data remain completely confidential.

Speak Directly with Jay: (561) 527-1069
Transparent Engagements

Clear, Unhurried In-Home Rates

No subscriptions required. Simple, upfront billing for private in-home visits across Palm Beach, Broward, and coastal Miami-Dade.

Targeted Resolution

Private Consultation & Troubleshooting

$90/hr

1-hour minimum • 15-minute billing thereafter

Patient, dedicated resolution for immediate device glitches, Wi-Fi drops, password resets, or personalized 1-on-1 tutoring.

  • ✓ Wi-Fi optimization & wireless printer stabilization
  • ✓ Apple ID recovery, Keychain setup & login access
  • ✓ Smart TV, iPad, iPhone & Mac troubleshooting
  • ✓ Custom large-print reference notes for your desk
Book Hourly Support
Signature Service
Turnkey Transition

New Device Migration & Setup

$199/flat

Comprehensive in-home package

Flawless migration to your new iPhone, iPad, or Mac. Every contact, photograph, password, and app transferred without stress.

  • ✓ Full unboxing, initial setup & operating system updates
  • ✓ 100% transfer of photos, contacts, emails & apps
  • ✓ Secure wipe & reset of legacy device for trade-in safety
  • ✓ Apple Watch, AirPods & Bluetooth accessory pairing
Select New Device Setup
Estate Protection

Digital Audit & Storage Optimization

$149/flat

Complete preventative review

A rigorous diagnostic review to eliminate full-storage alerts, remove scam vulnerabilities, and secure your credentials.

  • ✓ Fix "iCloud Storage Full" alerts & verify backups
  • ✓ Remove scam popups, malware & deceptive alerts
  • ✓ Organize passwords into a secure master vault
  • ✓ Performance tuning & written security summary
Select Security Tune-Up

*Complimentary travel across North Broward and South Palm Beach County. Extended coastal enclaves (Palm Beach Island, Manalapan, Aventura, Coral Gables) are welcomed with a 2-hour minimum engagement ($180).

Year-Round Care

Want Regular Checkups? Ask About the Quarterly Care Plan

Includes 4 scheduled seasonal tune-ups per year, priority response, and direct phone support whenever you have a quick question.

Inquire by Phone
Private Client Engagements

Recent In-Home Resolutions

Real-world technical challenges diagnosed and restored across South Florida private residences
Library Migration & Storage

iPhone Upgrade & 14,000-Photo Library Sync

Situation: Chronic "iCloud Storage Full" warnings and anxiety over losing thirty years of family photographs during a phone upgrade.

Resolution: Safely transferred all 14,000 photos, verified complete cloud backup, organized Keychain passwords, and securely erased the old device for trade-in credit.

BW
Boca West Estate Residence Private Concierge Consultation
✦ In-Home Resolution
Access Recovery & Printing

Apple ID Recovery & Wireless Printing Reconnect

Situation: Account lockout caused by an obsolete verification phone number, compounded by a wireless printer that disconnected after a router update.

Resolution: Restored Apple ID access through official identity verification without data loss, stabilized the printer connection permanently, and left clear, large-print notes.

DB
Delray Beach Residence Private Concierge Consultation
✦ In-Home Resolution
Home Wi-Fi & Streaming

Whole-Property Wi-Fi & Smart TV Simplification

Situation: Annoying Wi-Fi dead zones across the patio and bedroom, causing dropped FaceTime calls with grandchildren and TV streaming buffering.

Resolution: Rebalanced home Wi-Fi for full, fast coverage in every room and out on the lanai, and simplified television remotes into a single intuitive control.

VP
Valencia Palms Residence Private Concierge Consultation
✦ In-Home Resolution
Cybersecurity Defense

Stopping Deceptive "Virus Alert" Popups

Situation: Distressing full-screen browser lockup alerts with blaring sounds demanding an immediate phone call to fraudulent toll-free support numbers.

Resolution: Safely removed the deceptive scam notifications, secured Safari against malicious ads, verified banking logins, and provided a 1-page guide on spotting fake alerts.

HB
Highland Beach Oceanfront Residence Private Concierge Consultation
✦ In-Home Resolution
Florida Tech Guide Official Seal
Free Senior Security Guide (PDF)

The 5-Step Apple Device Scam & Privacy Defense Checklist

Learn how to spot fraudulent Apple alerts, protect your bank accounts from phishing texts, and verify if your iCloud backups are working properly.

Territory

Serving South Florida’s Premier Enclaves

Dedicated, discreet on-site appointments across our primary coastal corridors.

North Broward Corridor

Primary Enclave
  • Fort Lauderdale (Las Olas, Intracoastal & Coral Ridge)
  • Parkland (Parkland Golf & CC, Heron Bay, Four Seasons)
  • Weston (The Palace, Windmill Ranch)
  • Pompano Beach & Lighthouse Point
  • Plantation Acres & Davie

South Palm Beach County

Primary Enclave
  • Boca Raton (Royal Palm, St. Andrews, Boca West, Sinai)
  • Delray Beach (Seagate, Valencia, Abbey Delray)
  • Boynton Beach (Valencia Grand, Sound & Cascades)
  • Highland Beach & Coastal Corridor
  • Deerfield Beach Oceanfront

Extended Coastal Corridor

2-Hour Minimum
  • Palm Beach Island & Manalapan
  • Aventura (Vi at Aventura, The Sterling)
  • Sunny Isles & Bal Harbour
  • Coral Gables (The Palace & Belmont Village)
  • Coconut Grove & Key Biscayne
*Extended Coastal Corridor — 2-Hour Minimum Engagement
Direct Contact

Schedule a Visit or Ask a Question

Call directly, text a photo of what you're seeing on screen, or reserve below. Jay will contact you shortly to confirm your time.

📞
Call Directly (561) 527-1069 Mon–Sat: 9:00 AM – 6:00 PM
💬
Text Jay a Question (561) 527-1069 Send a photo of your screen for fast advice
✉️
Email [email protected]
🛡️
Zero Pressure Promise

No prepayment required. You only pay after your visit is finished and tested in your home.

Book In-Home Support

Tap what you need help with:

💳 No payment today. Pay comfortably in your home after your visit via credit card, check, Apple Pay, or cash.
Common Questions

Frequently Asked Questions

Everything you need to know about our in-home concierge service and billing.

Jay arrives at your home at the scheduled time, listens to your concerns, and troubleshoots the problem with you in your living room or home office. Everything is tested on your actual Wi-Fi and printer. Before leaving, Jay writes down clear notes so you have an easy reference guide.

General troubleshooting is $90/hour with a 1-hour minimum. After the first hour, we bill in simple 15-minute increments ($22.50), so you never pay for unused time. Fixed packages (like New Device Setup for $199) are flat-rate—you pay one set price no matter how long the data transfer takes.

There is zero travel fee for all homes in South Palm Beach County (Boca Raton, Delray, Boynton) and North Broward (Pompano, Fort Lauderdale, Parkland, Weston). For extended coastal trips (Palm Beach Island, Aventura, Coral Gables), we require a 2-hour minimum visit ($180).

Yes. While Apple devices (iPhone, iPad, Mac, Apple Watch, Apple TV) are our primary specialty, we regularly assist with Windows computers, Android devices, Smart TVs (Samsung, LG, Roku), and wireless home printers.

Absolutely. We never save or record your passwords on any external device. When setting up logins, you type your own credentials directly into your device. Your personal files, emails, and photos remain completely confidential.

You pay only after your visit is completed and you are satisfied. We accept credit cards, debit cards, check, cash, or Apple Pay. An itemized receipt is immediately sent to your email or phone.

Call (561) 527-1069 Call Now Book Visit